Emergency Data Recovery

What if all of a sudden your valuable business data becomes corrupt or inaccessible? If you’ve lost your important business files or precious personal data, we can help! We offer emergency data recovery services for clients who need an immediate solution. At Platinum Data Recovery, our data recovery specialists are available 24/7 to retrieve your lost data in the quickest possible time. Call (800) 313-0044 ext. 5 or (323) 347-4444 ext. 5

Why choose us?

Simple process Simple process
We do the hard work so you don’t have to worry.
Certified experts Certified experts
We have certifications from all over the world.
Latest equipment Latest equipment
We regularly update our state of the art recovery equipment.
Free diagnostic Free diagnostic
No commitment. You decide if you want to proceed with recovery.
100% Confidentiality 100% Confidentiality
Our #1 rule here in Platinum Data Recovery.
High success rate High success rate
We are proud to have the highest success in the industry.

Time-sensitive? We are here for you!

As one of the leading data recovery companies, we provide the fastest turnaround time. Over the years, we have successfully responded to hundreds of emergency data recovery cases. We understand the true nature of an emergency and know how to react to an emergency as it presents itself. Our team is available 24/7 to recover your critical data, with a fast turnaround time. With the 95% recovery rate in previous cases, we have become the most competent and reliable data recovery service provider.

Data recovery engineers in the stockroom [desktop]

Our certifications

Apple Cyber Security Microsoft Certified Pro Microsoft Application Developer ISO Clean Room Heawei MSSQL Emerson Oracle

Trusted by

Senate of the United States
Senate of the United States
Universal Studios
A Nordstrom Company
Los Angeles Superior Court
University of California
United States Senate
“There was a technical problem with some equipment which your firm was able to resolve with great speed and wonderful results.”
Paul Strauss,
United States Senator for the D. C.
Universal Studios
“In a short period of time, Platinum was able to recover 100% of my data and I was back in business planning and scheduling my pre-summer projects”
Steve Hamm,
Director of Technical Services
A Nordstrom Company
“I would personally like to thank David Green and the Platinum Data Recovery team for saving important data that we needed to perform critical historical reports”
Mohamud Mahmoud,
Sr. Systems Administrator
Los Angeles Superior Court
“Platinum Data Recovery are very professional and pleasant to work with. When I called them with this emergency situation, they helped us recover all the data”
Luis Moreno,
Computer Support Supervisor
UCLA
“What I like about Platinum Data Recovery is that all of my emails and phone calls received prompt replies, and I am especially relieved that all my files were recovered”
Seth Putterman,
Professor

FAQ

What does the diagnostic involve?

When we receive your storage device, our data recovery experts perform an extensive diagnostic to determine the condition of the storage device and data stored on it. We begin the diagnostic process by determining the extent of damage and cause of the problem. Our team finds out whether the problem is logical, physical, or both. This helps us in figuring out the best method of recovery. The diagnostic also helps you to find out how much time will be needed for data recovery and the cost of recovery.

How long does the diagnostic process take?

When we receive a storage device for diagnostic, we take 3 to 4 hours of time to evaluate the issue. The Standard Emergency Data Recovery service takes 4 hours to complete the diagnostic while the First Response Emergency Data Recovery service takes 3 hours or less. Once the diagnostic is complete, we provide a report/quote to the client about the problem with your device, chances for recovery, estimated time needed, and the firm price quote. Once we receive your approval, we begin the recovery process in our lab.

How long does data retrieval take?

The time taken to recover your lost data depends on the extent of damage and size of your data. All cases of data recovery are different and require unique processes and timelines. In case of emergency data recovery, we take 3-4 hours for the diagnostic, followed by the recovery process. Our data recovery engineers work around the clock until your data is successfully recovered.

24/7 recovery service

Our Emergency Data Recovery Services are available 24 hours a day, seven days a week, 365 days of the year because we understand the severity of the situation. The minute we receive your device at our facility, our data recovery engineers will start performing the diagnostic immediately. Once the evaluation process is complete, we will provide you with details of your case, the expected recovery time, and the exact cost of data recovery.

Platinum data recovery team will keep you informed every step of the way. Whether it’s your personal data or business documents, we treat all cases of data recovery with utmost care and perfection. When you choose us, our qualified data recovery technicians will make sure to understand your specific needs.

Data recovery advicer explaining the process

Emergency data recovery laboratory

With an on-site ISO 5 Class 100 clean room and a team of certified engineers with years of experience, your data will be in the best hands in the business.
We have thousands of donor drives in stock and it will be absolutly no delay in the process. In rare cases if donor parts will be needed it will be ordered and delivered sameday or next day early AM delivery.

Based on the severity of damage, we can offer you the perfect solution for your unique data recovery needs. Depending on how fast you need your data back, we will offer different emergency service levels to meet your needs.

Level 1 emergency data recovery

This service is available for users who need expedited data recovery. The process of diagnostic is completed within 4 hours. The moment we receive your device at our lab, our team starts working to retrieve your lost data in the quickest possible time. Losing your critical data from a storage device can be devastating, but when you choose us, we make it our priority to recover that lost data for you.

Level 2 emergency data recovery

In this service, our data recovery specialists work around the clock until your data is successfully recovered. This type of service is most suited for companies that need their lost data quickly to keep their business running.

As compared to normal data recovery services, emergency cases receive the utmost priority. We perform a diagnostic within 3 hours or sooner and keep working 24/7 until your data is successfully recovered. During the entire process, our representative will keep updating you on the status of your case. Whether you choose level 1 or level 2, we perform the diagnostic for all cases of data loss. Our diagnostic report will include the cause of data loss, the recommended solution, a fixed price quote, and delivery schedules.

At each service level, Platinum Data Recovery technicians utilize the most advanced tools and best techniques to restore as much data as possible. From hard drive and CF card Cards to RAID NAS devices, we offer emergency data recovery services for all storage media available.

Level 3 emergency data recovery

This is the highest emergency data recovery plan we have in our company. Diagnostic completed within 2 hours or sooner after your device arrives at our lab. Our highly trained first-response engineers will work nonstop until your data is recovered. A customer service representative will update you frequently on the status of your case.