Privacy Policy
Physical Security – Protection from Unauthorized Use
Our secure facilities and laboratory have special protections in place to monitor and safeguard equipment or materials sent to us by our clients and associates, including computers, hard drives, flash drives, SSD and other devices, mobile phones, documents of any type, and all other materials and equipment. Physical security measures may include but are not limited to alarm systems, closed circuit television monitoring, stationed security guards, and specialized fittings on doors and windows to prevent unauthorized entry or use.
Electronic Security – Protection from Intrusion and Unauthorized Use
We protect our client’s data securely using advanced firewalls and network security settings, electronic monitoring and warning systems, and a vigilant cyber security team. Our technical and engineering skills that have recovered thousands of presumably lost hard drives and other storage devices are also put to use to protect the data that we recover and store related to our clients. The electronic security of our client’s data is a primary concern.
Sensitive Data Security
We understand the sensitive nature of the data contained in some storage devices and provide our clients with a safe and completely confidential data recovery, storage, and protection solution. Our multi-level management process ensures that data is never lost, stolen, or disclosed to any unauthorized parties.
By proceeding with our services, you give us permission to recover, repair, open, and verify your files. All information and data are treated as confidential, and all DBA Platinum Data Recovery employees with access to such information are required to sign non-disclosure and confidentiality agreements where required by law.
Use of Personal Information
By requesting a quote on our website, you give the Platinum data recovery team permission to contact you via email, phone, and text messages.
In the course of business, we will come to safeguard certain personal information regarding our clients and warrant that we will never sell, lease, rent, trade, give away, publish, or distribute personal information in any way.
100% confidentiality and non-disclosure are guaranteed! Regardless of our confidentiality and non-disclosure guarantee, we are happy to review and sign any third-party paperwork confirming these agreements.