Western Digital Data Recovery

Western Digital Data Recovery Logo

For all Western Digital data storage devices, we provide the highest data recovery success rate. We are considered as one of the most reliable and experienced WD data recovery providers in the industry. Our certified data recovery engineers have successfully recovered data from numerous WD devices, including WD hard drives and solid-state drives.

Whether your storage device has sustained a logical, electrical, mechanical, or physical failure, our goal is to bring back your lost data. Our data recovery team operates in an ISO certified cleanroom that shows how serious we are about performing a safe and secure Western Digital data recovery.

Western Digital Data Recovery

Why choose us?

Simple process Simple process
We do the hard work so you don’t have to worry.
Certified experts Certified experts
We have certifications from all over the world.
Latest equipment Latest equipment
We regularly update our state of the art recovery equipment.
Free diagnostic Free diagnostic
No commitment. You decide if you want to proceed with recovery.
100% Confidentiality 100% Confidentiality
Our #1 rule here in Platinum Data Recovery.
High success rate High success rate
We are proud to have the highest success in the industry.

Our certifications

Apple Cyber Security Microsoft Certified Pro Microsoft Application Developer ISO Clean Room Heawei MSSQL Emerson Oracle

Trusted by

Senate of the United States
Senate of the United States
Universal Studios
A Nordstrom Company
Los Angeles Superior Court
University of California
United States Senate
“There was a technical problem with some equipment which your firm was able to resolve with great speed and wonderful results.”
Paul Strauss,
United States Senator for the D. C.
Universal Studios
“In a short period of time, Platinum was able to recover 100% of my data and I was back in business planning and scheduling my pre-summer projects”
Steve Hamm,
Director of Technical Services
A Nordstrom Company
“I would personally like to thank David Green and the Platinum Data Recovery team for saving important data that we needed to perform critical historical reports”
Mohamud Mahmoud,
Sr. Systems Administrator
Los Angeles Superior Court
“Platinum Data Recovery are very professional and pleasant to work with. When I called them with this emergency situation, they helped us recover all the data”
Luis Moreno,
Computer Support Supervisor
UCLA
“What I like about Platinum Data Recovery is that all of my emails and phone calls received prompt replies, and I am especially relieved that all my files were recovered”
Seth Putterman,
Professor

Western digital My passport data recovery

My Passport drive is one of the first portable hard drives that is powered only by USB and does not require a power supply. Typically, external hard drives consist of a SATA internal hard drive plus a controller board that transforms the SATA hard drive into hard drive with USB interface. My Passport hard drives do not have controller boards; the hard drive comes with a USB port integrated into the hard drive’s PCB.

PCBs that use USB interfaces have many delays and limitations. That’s why all professional data recovery companies switch the USB PCB to SATA at the beginning of the data recovery process. This switch provides several advantages to data recovery equipment. It is not recommended to scan or recover data from a hard drive with a PCB based on a USB interface.

Western digital My passport hard drive is one of the most popular drives we receive here on a daily basis

WD elements desktop hard drive data recovery

The WD Elements desktop hard drive series is the most affordable and popular. It contains a 3.5″ hard drive. This external device consists of an external enclosure made of plastic, a controller board, and an actual hard drive.

Common problems that with these hard drives may include: clicking, ticking or clunking sounds; burnt printed circuit boards (PCB); and broken or stuck read/write heads. These are physical (hardware) problems. If you hear, see, or believe your hard drive may be experiencing any of these problems, do not power up your device– this may cause more damage and further loss of data.

Western digital My book data recovery

This drive is popular for its high capacity and built-in 256-bit AES hardware encryption. Even if the user never used a password to lock the data, hardware encryption is enabled on the controller board inside the plastic enclosure. This means that in the event of a power surge, if the user is tech-savvy and attempts to open the enclosure and connect the drive directly to the motherboard to extract the data, it won’t work due to the data being encrypted. Platinum Data Recovery has equipment that can unlock and recover your lost data.

WD My book duo data recovery

The My book duo series is very similar to the regular My book series but consists of two drives instead of one. My book duo is based on a RAID controller and comes in a RAID 0 configuration by default. For example, if you have 12TB of available space, it means you have two 6TB hard drives inside the box. The RAID 0 configuration provides very fast speed but no redundancy. This means that if either of these two hard drives crashes, the entire configuration will fail.

WD Elements SE data recovery

The WD Elements SE shares a similar build with the My passport series, but it lacks the integrated 256-bit encryption within its printed circuit board (PCB). This external hard drive was designed with portability in mind, but frequent carrying may lead to accidental drops and continuous shaking, both of which can pose risks. It’s essential to note that hard drives are inherently fragile devices, sensitive even to minor impacts.

As a result, the most common issues encountered with this model are related to damaged read/write heads or heads becoming stuck on the platters instead of safely parking in their designated areas. When the read/write heads are damaged, users may hear a distinctive clicking noise, while a buzzing or beeping sound often indicates that the heads have become stuck.

Data Recovery: When to call the experts?

There are tons of articles, videos, and software online that purport that they can help you get your data back without having to consult a professional. In this sense, it’s no different than experiencing a health problem and turning to the web for the best remedy. You go to a doctor when you are sick or a mechanic when your car has problems, why would you do something different when it comes to pictures and videos of your friends and family, sensitive personal information, or those files from your job that you have spent weeks working on? Instead, allow the expert engineers of Platinum Data Recovery to perform a free diagnostic and free evaluation to discern the exact problem.

WD_BLACK D10 D30 D50 data recovery

The WD_BLACK series was designed specifically for gamers. The hard drives and SSDs inside are high-performance and can deliver significant speed. Data recovery for this series is the same as for any other hard drive or SSD, with the only difference being the use of more expensive donor parts. Donor parts are only needed in cases of physical damage. If your hard drive is suffering from logical damage, no donor parts will be needed. The most frequent logical issues can occur when external device was disconnected without properly ejecting is from operating system or data is accidentally deleted from the drive. If you run into either of these problems, discontinue using the drive immediately. Every second your drive is in use it is reading and writing information to the platters, where all of the data is stored. The space that was once held by your now-deleted information is read by the computer as empty, thus continued use can lead to your computer saving new data to that previously occupied space and erasing your data for good.

WD data recovery experts

At Platinum Data Recovery, our engineers are well equipped to deal with the latest and greatest from Western Digital. With over 20 years of data recovery experience, Platinum’s engineers keep constant pace with the constantly evolving technology of Western Digital. Hard drives are meant only to be opened in clean room environments due to the highly sensitive nature of the hard drive platters. We have an on-site ISO 5 Class 100 cleanroom to enable our experts with all of the tools to get your information back. When dealing with deleted, formatted, or other logical problems, we have a plethora of recovery programs from third parties along with our own custom-built programs designed specifically to retrieve your data from the brink of permanent deletion. You trust Western Digital to store all of your valuable information; trust Platinum Data Recovery to get it back for you.

Western digital data recovery solution

If your Western Digital hard drive has failed due to any reason, we can help you! At Platinum Data Recovery, we have experienced engineers who have been performing WD hard drives data recovery services for years. When you choose us, you get the best possibilities of getting back your lost data from Western Digital devices. We can recover data from all WD hard drives. We are among the most preferred data recovery service providers because our experts can retrieve data in every possible situation. Whether you’ve lost your data due to accidental deletion, virus attack, or physical damage, our team is expert in recovering data from all Western Digital hard drive, whether it is an external hard drive or internal hard drive.

Solving WD Hard Drive Issues

Western Digital Hard Drives are one of the most widely acclaimed drives among users due to its performance. As a non-volatile storage device, these drives can save data efficiently on fast-rotating platters with magnetic surfaces. However, like every other device, WD hard drives are also vulnerable to damage. It may experience several issues like an undetected WD drive or WD passport is not recognized by Windows 10, or it may make an unusual sound. No matter how you’ve lost data from a Western Digital Hard Drive, we know how to fix the problem and retrieve your lost data successfully.

Western digital hard drive failure

Western Digital hard drives are popular among users due to their brilliant performance. However, sometimes users experience issues such as undetected WD external hard drive or PCB/Logic board failures. WD hard drives may suffer electronic failures due to power surges. Logical Failure in Western Digital hard drives is also possible when the media files got accidentally deleted or formatted. Sometimes, the system may not recognize the bios and displays an error “Format the disk”. Likewise, physical or mechanical failures are also common in the Western Digital HDD.

Recover data from all western digital devices

If you’re using WD hard drive or SSD, you may encounter data loss due to physical damage or logical corruption. At Platinum Data Recovery, we provide cutting-edge solutions for all possible data loss situations. Whether you need to recover deleted files or retrieve corrupted data from any WD data storage device, we are here to help. Over the years, we have recovered data from devices that even other data recovery companies claimed to be unrecoverable. We have set up certified cleanrooms and our engineers utilize the most advanced tools to recover data from any storage media. Our technical expertise and state-of-art infrastructure allow us to offer the highest success rate for all WD devices.

Our data recovery services have solved the data recovery woes of thousands of individuals and businesses who lost data from desktops, laptops, smartphones, hard drives, SSDs, RAID, USB flash drives, and more. We have become the most dependable service provider because of our fast and effective data recovery solutions.

FAQ

My WD external hard drive is not recognized by the computer. What should I do to recover my lost data?

When your Western Digital external hard drive is not showing up on the computer, it’s best to seek the help of an expert. Incorrect use of data recovery software and video tutorials may lead to permanent data loss. Experts at Platinum Data Recovery can try to recover lost data from all series of Western Digital hard drives, no matter what type of issue it is.

What type of file formats do you recover?

Our data recovery specialists can retrieve files of any type and format. We have the expertise to retrieve lost videos, pictures, music, documents, excel, and all other file formats.

How do you recover lost data from Western Digital storage devices?

The method of recovery varies depending on the issues with the hard drive. In cases of physical damage, we will disassemble the hard drive and replace the damaged components. For logical damage, we will employ our data recovery equipment in combination with software to retrieve the lost data.

We are here for you!

At Platinum Data Recovery, we specialize in recovering lost data from all Western digital products. Even if your WD hard drive is not detected by computer or the data has become corrupted, we can retrieve your lost files. Our improved Western Digital data recovery techniques help you get back your lost data in all possible scenarios. Whether it’s a virus attack or physical damage, our WD data retrieval specialists can recover data from all Western Digital hard drive, whether it is an external hard drive or internal hard drive. Contact us today!