Most Commonly Asked Questions About Data Recovery?

Many people do not consider the need for data recovery until they have to bear the consequences. Maybe you delete the folder of critical documents accidentally, or maybe your PC stopped booting and started displaying ominous error messages like “No Boot Device Found”. There could also be other reasons like corruption of hard drive, stoppage of NAS server, the entrance of virus in your system and data hacking and stealing. This is when you realise the need to contact the data recovery specialists to help you recover your essential information.

Whether you are a home user or own a business, keeping a data back-up becomes important since no one can afford to lose essential information be it your personal photos, videos or financial documents and business files.

 

We have seen many people stressing out on the loss of their data, and we deal with every kind of client and every kind of data loss situation. Every client comes panicking with a lot of questions and a doubt originating from the price tag of data recovery services. It is not on anyone’s radar to predict the kaput of their systems someday leading to an unplanned expense. But many companies with dubious-quality labs have raised a misconception of price tag amongst various clients by offering “flat-rate” or “per-gigabyte” pricing for data recovery.

 

So, let’s tackle the first most commonly asked questions on data recovery:

1) What is the cost of data recovery?

The cost of data recovery varies from device to device and the type of data loss since there are various devices such as hard disk drives, solid-state drives, USB flash drives and SD cards and RAID arrays. There may be different reasons to recover data from each device. Each device demands a different kind of work, and it is that work and the number of efforts, our expert engineers have to put in determines the pricing of data recovery.

Therefore, before deciding the cost of services, experts have to carefully examine the machine and assess specific needs in the lab. This is the reason that many companies offer free in-lab evaluation before they could start the work with your permission.

Depending upon the situation, you could be paying for computer scientists who are well experienced in knowing the nitty-gritty details of RAID arrays, file systems and virtual machines. Or you could be paying for various types of data recoveries like Apple Mac data recovery, hard drive data recovery, android data recovery, flash data recovery, etc. to the technicians for utilising their time in figuring out the ways.

 

2) How long will it take to recover my data?

The evaluation may take two to three business days, after which the experts can guide you about how long the process will take for data recovery. If the problem is simple, then it is a matter of a few hours to conclude what’s wrong with your device; significantly, the time to repair it reduces with it. On the contrary, complex devices like RAID, virtual machines and NAS devices can take longer to determine the errors and their solutions since a high amount of work is associated with it.

 

3) Do I get to choose what data I get back?

Several customers do not need everything back except for the important stuff. For instance, a home user could ask to recover his family photos from the past ten years rather than extracting the entire folder, or he might have created a back-up for other things and asks for the retrieval of his QuickBooks files which he forgot to back-up.

However, reputed companies ask their clients about their data priorities that need to be retrieved as early as possible, which in turn saves the time of engineers in the lab. There are two reasons for asking about data priority-

  • It helps the experts define their goals- It helps them to focus on the main stuff and salvage the data that really matters to the customers. If the needs are not met, certain companies do not charge the customers.
  • It helps the experts to target the important stuff first- The reason to ask the clients about their priority, allows them to focus on the important things and save time. Besides, some devices could only be resuscitated in one shot such as hard drives since the more they will be used or worked on, the more easily will they degrade.

 

4) How will I get my data back?

Besides asking all questions regarding price and process to recover the data, the following question that comes in mind is what the next step is? Once your data is successfully recovered, you have been charged for the services, and it is time to consolidate all the files you thought you lost. But what is the procedure behind clubbing all the data? Will the extracted data be put on the same device it was initially stored in?

The answer is almost always “No”. Once the data is retrieved, it is shifted on a healthy storage device. The reason is, at the first place, you sent your corrupted hard drive to the lab because it started clicking and hard a severe firmware bug; therefore, it is no longer fit to store the data back in it. Hard drive repairs are all about barely increasing their life to salvage data; it is not about restoring it to a solid re-usable state because it is not possible.

However, once the things are restored, either customer provides storage which is examined by the experts before relying on them. On the contrary, some companies offer brand new storage devices to the customers, which are highly secure with reliable back-up options.