Qualities to Look For In a Data Recovery Company

Finding the best data recovery service provider can be a daunting task especially for someone who has never had data recovery services before. A quick Google search for “Data Recovery Company” will provide you hundreds of options. But how to figure out which data recovery company is the right choice for you. Over the past few years, numerous players have entered the industry and every company claim to be an expert in the field of data recovery. The availability of numerous service providers has made it confusing and a little intimidating to choose the right data recovery expert.

Just a decade ago, the services of an IT administrator were sufficient to recover data without any help from professional data recovery specialists. But as cyber-attacks and technology became more complex, it is now nearly impossible for the IT administrator or the user to recover data. To deal with these new dangers, recover the lost data, and make the system work again, it’s imperative to seek the services of a specialist.

As a first-timer, you may think that I don’t know anything about data recovery so how can I find the right recovery experts. But finding the right data recovery company is not much different than buying a product on Amazon. When you intend to buy any product online, you first check out the seller’s reputation, product/service reviews, customer ratings, and expected delivery time, etc. Similar to how you do your homework before making the buying decision; some caution is needed before choosing a data recovery company.

Before you trust any data recovery professional, it’s important to comprehensively evaluate some key factors, rather than just focusing on the service costs. Here are some qualities to look for in a professional data recovery service provider.

Experience
Given the importance of your lost data, the experience of the data recovery service provider is critical. Using a hit-and-trial method or choosing an inexperienced service provider can have severe consequences. If you don’t want to permanently lose your precious data, you can’t take a risk by choosing an inexperienced recovery professional. To increase the chances of getting back your lost data, find a service provider who has been operating for many years, and employs experienced data recovery engineers. Make sure to invest time in due diligence and find a company that has worked on a similar issue you’re experiencing.

Data Security
You can’t trust any random service provider with your sensitive data. You need to look for a reliable data recovery company that guarantees absolute security for your data. The data recovery engineers of a reputed company operate in Class 100 Clean Room Lab with controlled access. There should be 24-hour surveillance and highly secured vaults to store your media devices. Make sure the company you choose has a proper data recovery infrastructure. If data recovery engineers don’t operate in a clean room, even a speck of dirt could easily damage your device.

Customer Service & Track Record
Another quality to look for is excellent customer service. The company staff should be willing and competent to take on customer’s questions and concerns. They should clearly communicate what to expect before and after the data recovery process. The best data recovery companies provide a diagnosis report to help you understand the cause of your data loss. They should also retrieve your lost files quickly so that you don’t have to wait longer. Moreover, the company should have an excellent track record and technical expertise to handle your case. You should check their success rate by digging up on their website, social media pages, and Google Business Reviews.