More complicated (RAID two drives)
Unfortunately, I don’t have good news for you as of today. It looks like the engineers are running into some complications and are having problems making a clone of your damaged hard drive. However, they were able to clone the other drive. We will keep working on your case and contact you as soon as we have results. You still have the same chances for data recovery, I’m just giving you an update.
We are working hard to deliver good news to you.
Platinum Data Recovery
2370 Westwood blvd., Suite L2
Los Angeles, CA 90064
Ph: (800) 313-0044
Fx: (800) 503-0024