Samsung Data Recovery

Samsung Data Recovery Logo

When your Samsung memory card fails or Samsung hard drive crashes, our Samsung data recovery services can rescue your lost data. At Platinum Data Recovery, we have the right tools for all your Samsung data recovery needs. We specialize in recovering data from dropped media, water/fire damaged devices, corrupted drive, deleted files, and formatted media. We utilize industry-leading equipment and have the experience to recover your files quickly and securely from all data storage media including Samsung SSDs and memory cards. We can restore lost/inaccessible data without damaging your drive. Our team has effectively recovered data from HDDs & SSD of all makes and capacities. Moreover, our flash memory data recovery engineers have the capability to recover your files whether your USB drive is inaccessible, broken, or corrupted.

Samsung Data Recovery

Why choose us?

Simple process Simple process
We do the hard work so you don’t have to worry.
Certified experts Certified experts
We have certifications from all over the world.
Latest equipment Latest equipment
We regularly update our state of the art recovery equipment.
Free diagnostic Free diagnostic
No commitment. You decide if you want to proceed with recovery.
100% Confidentiality 100% Confidentiality
Our #1 rule here in Platinum Data Recovery.
High success rate High success rate
We are proud to have the highest success in the industry.

Our certifications

Apple Cyber Security Microsoft Certified Pro Microsoft Application Developer ISO Clean Room Heawei MSSQL Emerson Oracle

FAQ

Why my Samsung SSD is not detected in the computer?

Sometimes, Samsung SSDs do not show up in File Explorer, in Command Prompt, and Disk Management. This problem can arise due to the SATA driver issue or BIOS setting problems. If you’ve got a new Samsung SSD, then possibly it’s not detected by the computer because it has not been initialized. Other possible reasons for this issue include lost SSD partitions, driver issues, hidden partitions, faulty hardware, etc.

How can I find out that my Samsung microSD card has become corrupted?

Samsung memory cards are reliable but often they get corrupted or damaged due to some reasons. The common signs of Samsung SD card corruption include receiving an error message “cannot read from the device” when you connect your memory card to your system. You can also notice that some photos, videos, or audio files on your memory card are missing. Other signs are black display on the camera screen or microSD card not being recognized by the system.

My Samsung external HDD just got damaged by water. Is it possible to retrieve my data?

In case of water damage, you should never try to power on your external HDD. Even the most robust HDDs can get severely damaged by water and that makes data recovery a challenging task. However, to increase the chances of data recovery from your wet Samsung external HDD, don’t try DIY tricks. Contact a data recovery specialist as soon as possible.

Trusted by

Senate of the United States
Senate of the United States
Universal Studios
A Nordstrom Company
Los Angeles Superior Court
University of California
United States Senate
“There was a technical problem with some equipment which your firm was able to resolve with great speed and wonderful results.”
Paul Strauss,
United States Senator for the D. C.
Universal Studios
“In a short period of time, Platinum was able to recover 100% of my data and I was back in business planning and scheduling my pre-summer projects”
Steve Hamm,
Director of Technical Services
A Nordstrom Company
“I would personally like to thank David Green and the Platinum Data Recovery team for saving important data that we needed to perform critical historical reports”
Mohamud Mahmoud,
Sr. Systems Administrator
Los Angeles Superior Court
“Platinum Data Recovery are very professional and pleasant to work with. When I called them with this emergency situation, they helped us recover all the data”
Luis Moreno,
Computer Support Supervisor
UCLA
“What I like about Platinum Data Recovery is that all of my emails and phone calls received prompt replies, and I am especially relieved that all my files were recovered”
Seth Putterman,
Professor

Samsung Products we work with include, but are not limited to:

  • 860 QVO SATA 6.35cm (2.5″) SSD
  • 970 EVO NVMe M.2 SSD 2TB
  • 970 EVO Plus NVMe M.2 SSD
  • 970 PRO NVMe M.2 SSD
  • Portable SSD T5
  • Portable SSD X5
  • Portable SSD X5
  • EVO Plus microSD Memory Card
  • PRO Endurance microSD Memory Card
  • EVO microSD Memory Card
  • EVO Plus microSD Memory Card
  • BAR Plus USB Flash Drive
  • Samsung FIT Plus USB 3.1 Flash Drive
  • Samsung Duo Plus USB 3.1 Flash Drive
  • Samsung Wireless Series
  • Samsung M3 Portable Series
  • Samsung P3 Portable Series
  • Samsung M2 Portable Series
  • Samsung S2 Portable Series
  • Samsung S1 Mini-Series
  • Samsung Story Station Series
  • Samsung D3 Stations
  • Samsung Spinpoint HDDs
  • Samsung ATIV Book Series
  • Samsung Marquee Series
  • Samsung Smart PC & Smart PC Pro

Common Problems

The most common issue apparent for Samsung drives are burnt PCB’s (Printed Circuit Boards). This is typically caused by overheating or power surges. Occasionally a bad power supply can contribute, but they seem prone to the problem already. More than likely, you will be able to smell burning. If this is the case, shut down the device immediately. Occasionally they may suffer from logic failures and acquire corrupted files, viruses, and malware, causing the drive to not show on your desktop/laptop or failing to boot up the pc. If any unusual noises are heard such as clicking, ticking, or buzzing, turn off the drive immediately and call us. This is usually the sound of the read/write head touching the platters which will cause further damage and possible data loss.

Why Choose Us?

Platinum Data Recovery has an ISO 5 Class 100 Certified cleanroom onsite, allowing us to open your drive safely to locate the issue. Our experts have at their disposal cutting-edge hard disk drive recovery technology and software. We have even written our own programs to accommodate any needs in order to help tackle any situation. With over 15 years of experience, you can rest assured that our engineers will do what is necessary to retrieve your lost data, provide top quality service to our customers, and earn their life long trust. Don’t put your important data at risk, call Platinum Data Recovery today!

Samsung Hard Drive Recovery Solution

As an expert in handling Samsung data recovery services, we can successfully retrieve your lost data from Samsung hard drives. We are the most trusted data recovery company for recovering data from all the models of Samsung hard drives. If your Samsung hard drive, whether internal or external, has become damaged and you can’t access your data, our experts will be able to recover the deleted or lost data from your hard drive. We have become one of the leading data recovery companies due to our skilled technicians, world-class infrastructure, and adherence to international standards. Our highly trained Samsung hard drive specialists are well trained and equipped to handle any data loss situation.

Our advanced Data Recovery engineers can help recover your important data in a fast, secure, and cost-effective manner from all Samsung hard drive models. We can retrieve data from various Samsung devices like Internal Desktop/Laptop Hard drives, Portable/USB hard disks, Solid state devices (SSD), and more. Hard drives are prone to physical and logical damage, and your drive may face issues such as Clicking Noises, Drive Corruption, Firmware Issues, PCB Failures, Malfunction/Virus, Broken HDD, Head damage, Samsung hard disk fall/dropped, Drive Encryption, failed/burnt device, and more. Your Samsung hard drives may fail due to a variety of reasons. And when your drive fails, you need the help of data recovery professionals like us to retrieve your valuable files from the drive.

About Samsung

Samsung is a South Korean company that was founded in 1938. While they have had a diverse company background, they are well known for their electronics, which they dove into in the late 1960s. Their first product had been a black-and-white television.

In 1980, Samsung began to see a great deal of growth with their electronics. It began with them acquiring a telecommunications company, which later became their primary location for developing mobile phones. After the death of the founder and the separation of the company, they adopted the name Samsung Electronics and began to establish a plan to jump to become the leading edge of the electronics industry. Multiple television assembly plants were opened world-wide to begin production. By 1992, they were the largest producer of memory chips in the world, and in 2005 they became the world’s largest producer of LCD panels.

In 2011, their hard disk drive business was sold to Seagate, but that didn’t slow them down. In 2012 they became the largest mobile phone producer in the world. They did have a few bumps when they were responsible for $1.05 billion to Apple for violating patents on their smartphone technology. Though Apple tried to ban the sales of those models, it was denied.  In 2014 they invested into building a chip plant in their home of South Korea, even though the type of chip has not been decided as of yet.