External Hard Drive Data Recovery

External Hard Drive Data Recovery

Device failure and data loss are common issues faced by external hard drive users. At Platinum Data Recovery, the external hard drive data recovery service is one of the highly demanded services. Over the years, we have successfully recovered deleted/corrupted data from hundreds of damaged, corrupted, and crashed external hard drives. We have the necessary resources and skilled manpower that is required to recover data from an external hard drive.

Why choose us?

Simple process Simple process
We do the hard work so you don’t have to worry.
Certified experts Certified experts
We have certifications from all over the world.
Latest equipment Latest equipment
We regularly update our state of the art recovery equipment.
Free diagnostic Free diagnostic
No commitment. You decide if you want to proceed with recovery.
100% Confidentiality 100% Confidentiality
Our #1 rule here in Platinum Data Recovery.
High success rate High success rate
We are proud to have the highest success in the industry.

Our certifications

Apple Cyber Security Microsoft Certified Pro Microsoft Application Developer ISO Clean Room Heawei MSSQL Emerson Oracle

Process

External hard drives can get damaged due to electronic failures that often occur due to power surges. There are also chances of physical/mechanical failures if the drive is suddenly dropped from any place. For us, it doesn’t matter how you’ve lost your data. Once we receive your external drive, we evaluate the damage and provide you a diagnostic report that includes the chances of recovery, price quote, and estimated turnaround time. Over the years, we have developed the best techniques to safely and quickly recover data from external hard drives. Platinum Data Recovery takes pride in offering secure data recovery services in an efficient turnaround time.

Data recovery engineer in the cleanroom

FAQ

How to prevent data loss on an external Hard Drive?

Similar to internal hard drives, external HDDs can also fail due to physical damage and logical failure. When your external hard drive fails, you lose all the data stored on it. To avoid this frustrating situation, you need to take proactive steps to protect your external hard drive from potential threats.
Most importantly, you should take good care of your storage device and handle it with care. You can buy a case to protect the drive from moisture and extreme temperatures. Next, you need to regularly monitor the health of your external HDD to identify problems and prevent failure. Never overlook the error messages and use an HDD monitoring tool to gauge the health of your drives. Don’t overload your external hard drive and always eject the drive by using the “Safe to Remove Device” option.

Why my external drive is not showing up or recognized?

This is a common issue faced when using any removable storage drive like a USB flash drive or external hard drive. Often when users connect the drive to a Windows PC or another device with a USB port, they find that the external hard drive isn’t showing up. The main causes of this problem include dead USB ports, partition issues on the external drive, using the wrong file system, driver issues in Windows, or failed external drive. If your computer fails to detect your hard drive, you should first check the connection to make sure the drive is enabled. You can also try troubleshooting the issue and see where the problem lies.

Trusted by

Senate of the United States
Senate of the United States
Universal Studios
A Nordstrom Company
Los Angeles Superior Court
University of California
United States Senate
“There was a technical problem with some equipment which your firm was able to resolve with great speed and wonderful results.”
Paul Strauss,
United States Senator for the D. C.
Universal Studios
“In a short period of time, Platinum was able to recover 100% of my data and I was back in business planning and scheduling my pre-summer projects”
Steve Hamm,
Director of Technical Services
A Nordstrom Company
“I would personally like to thank David Green and the Platinum Data Recovery team for saving important data that we needed to perform critical historical reports”
Mohamud Mahmoud,
Sr. Systems Administrator
Los Angeles Superior Court
“Platinum Data Recovery are very professional and pleasant to work with. When I called them with this emergency situation, they helped us recover all the data”
Luis Moreno,
Computer Support Supervisor
UCLA
“What I like about Platinum Data Recovery is that all of my emails and phone calls received prompt replies, and I am especially relieved that all my files were recovered”
Seth Putterman,
Professor

External HDD failure & data loss

An external HDD has a superior performance compared to a simple HDD. However, there are some dangers that an external HDD will face more often than an internal HDD. This device can store your important files and system backups, but when the drive fails, all your stored data is gone. Recovering lost data from a damaged or corrupted external HDD can be a complex task. Like any other storage media, an external hard drive may also suffer data loss due to physical damage and logical errors. The most common causes of data loss from an external HDD include:

• Accidental formatting or deletion of data
• Physical damage from drops
• Exposure to external factors like fire and water
• Attack by Ransomware

Whether your external HDD has got physically damaged or you’ve deleted important files, we can retrieve your lost data. Platinum Data Recovery engineers have years of experience in restoring lost or inaccessible data from external HDDs of all types and brands. We are equipped with the most advanced tools and software to get your most important data back when it is deleted, erased, or even when your hard disk is corrupt. As the most trusted data recovery specialists, we maintain the highest standards for restoring your data safely. We also have a strict confidentiality policy to ensure your peace of mind.

Fast external hard drive data recovery services

Losing your confidential data stored on an external hard drive can be stressful. External hard drives are a good choice for data backup but they encounter problems frequently. Sometimes, the data becomes inaccessible or gets corrupted due to mechanical or logical failure. When this happens, some users try external hard drive recovery software to restore their lost files. However, this is not a safe solution to retrieve data. If you need a guaranteed and secure way of recovering data then seeking the assistance of a data recovery engineer is the best option. Regardless if you have deleted important files by accident, or your computer is not detecting the external hard drive, it’s possible to get your lost data back.

Data recovery engineer picking a donor drive

Rely on experts

Do you use an external hard drive for storing valuable files and documents? If you have an external hard drive, you may encounter some issues, like a non-functioning drive, inaccessible data, inability to connect the external hard drive, and more. Unlike an internal drive, an external drive is connected to a computer on the outside rather than on the inside. External hard drives are popular for storing data because of their portability, easy usage, and a large amount of storage capacity. Users can easily store their important data and carry the device wherever they go. These features make external HDD a great choice for data backup but users can still lose their stored files due to several reasons.

External drives are connected through a USB cable or wireless connection. The main purpose of an external drive is to store media that a user needs to be portable. It is also used for backups and as an alternative to the internal drive. This device is also good for sharing large files between computers. Using an external drive is a better option than flash drives because these have high storage capacity and can back up a high volume of files.