Transcend Data Recovery


Transcend was founded in 1988 in Taipei, Taiwan. The first product released was a laser printer driver, but they began production on their first memory products in 1989. They now have offices in the US, UK, Germany, the Netherlands, Korea, Japan, China and Hong Kong. Transcend currently produces over 2000 products, with any possible memory solution, and were the first company to offer a lifetime warranty on memory devices. They have been esteemed as one of Taiwan’s Top 20 global brands. Transcend has dedicated itself to be more environmentally friendly, and has implemented a Green Program to reduce their environmental impact.

Transcend Products we work with include, but are not limited to:

  • Transcend SDXC/SDHC
  • Transcend SD Ultimate & Premium Series
  • Transcend SD Secure Cards
  • All Transcend microSD Cards
  • Transcend Ultimate & Premium CF Cards
  • Transcend Portable StoreJet (USB 2.0 & 3.0) Series
  • Transcend Portable SSD
  • Transcend Desktop StoreJet Series
  • Transcend 2.5 SSDs (SATA & PATA)
  • Transcend mSATA SSD’s
  • Transcend JetFlash Series (USB 2.0 & 3.0)

Common Problems

Transcend’s popular flash drives suffer from both physical and logical failures. A logical failure could include the data being corrupted by malicious software, or accidentally deleting the data. Physical problems usually occur as a result of damage or trauma to the drive. This could happen by dropping it, improper installation, debris contamination or any other physical damage. Their hard disk external drives will typically make clicking or ticking noises, or not spin/boot up. If any unusual noises are heard coming from your device, turn it off immediately and call us. Turning the device back on or continuing use could cause further damage to the drive and result in permanent data loss.

Why Choose Us?

At Platinum Data Recovery, we have on hand all of the delicate tools and instruments needed to extract the data from your damaged flash drive. Many sites will post about software that can recover the data for you if you download it, but they should be avoided. There is often only one chance to recover your data, so don’t put it at risk. Our engineers have on site and ISO 5 Class 100 Certified clean room, allowing them to extract your information safely and securely. When your Transcend product has failed, be sure to call the professionals at Platinum Data Recovery!