Synology Data Recovery Services | Things to Know

Synology Data Recovery Services

If you need Synology data recovery, make sure you get it done by experts. At Platinum Data Recovery, we know how to recover data from a physically crashed Synology NAS system. We can also recover data with 100% data safety from Synology devices in case of configuration problems or logical corruption. Irrespective of the NAS model and cause of data loss, our experts can recover your crucial data with utmost safety and integrity. Unlike other data recovery service providers, we have a full-service laboratory to provide the best options for Synology data recovery. If your Synology NAS or any other device has crashed, you can count on us for secure data recovery to minimize your downtime.

Synology Data Recovery

Synology Products we work with include, but are not limited to:

• Synology FlashStation FS6400, FS3600, FS3400, FS1018
• Synology SA3600, SA3400, SA3200D
• RackStation RS4017xs+, RS3617xs+ RS1619xs+ , RS3617RPxs, RS3618xs, RC18015xs+, RS217, RS819
• DiskStation DS1621xs+, DS3617xs, DS3018xs, DS620slim, DS220+, DS420+, DS720+, DS920+, DS1520+ , DS1618+, DS1819+ , RS820+/RS820RP+, RS2418+/RS2418RP+, RS2818RP+, DS218play, DS118, DS1817, DS120j, DS220j, DS419slim, DS420j
• Synology SAT5200 SATA SSD
• M.2 NVMe SSD SNV3000 Series

Common Synology Data Recovery Problems

The most prevalent issues seen with DiskStation and RackStation will be crashed RAID volumes, failed hard drives, and corrupt volumes. Thankfully, Synology products typically have lights that will alert you to any failed drives, and the drive can be replaced. Occasionally the device will not power on, which can possibly be the power supply. If that is ruled out, then call us immediately. If you hear any clicking, ticking, or clunking noises, turn off the device immediately. This may be an issue with the read/write head and leaving it running could cause further damage to the platters and possible data loss.

You will see plenty of articles online with software available to download. Do not use these programs, as they can result in more issues.

Why Choose Us for Synology RAID Data Recovery?

When your sensitive business information and hours of work are at stake, seek out the professionals! Our expert engineers at Platinum Data Recovery will perform a free diagnostic and evaluation to discern the exact problem for you. We have over 15 years of data recovery experience and are well versed in the issues associated with RAID systems. Our on-site ISO 5 Class 100 Certified cleanroom will allow our experts to inspect your drives in the proper environment. We have a plethora of tools that help us retrieve your data from the brink of permanent deletion. Trust the experts; Trust Platinum Data Recovery and call us now!
Synology Data Recovery

Expert Recovery Services

Synology products are trusted by thousands of businesses for large-scale storage. Synology classifies its products according to usage levels. The top-rated Synology RackStations and DiskStations models are perfect home and business users. Synology NAS devices provide dependable storage but despite high-end features and premium utilities for backups, these devices are still at the risk of failing — as is the case with any storage system. At Platinum Data Recovery, we have trained technicians who specialize in Synology NAS data recovery. Our engineers work in ISO 5 Class 100 cleanrooms and utilize specialized tools to maintain success rates of over 98 percent for NAS devices.

Synology RAID Data Recovery

Synology offers four tiers of DiskStations and RackStations, designed for large scale enterprises, and medium-sized businesses, as well as home applications. When the NAS device fails, it’s imperative to take immediate action. When you contact us, our team makes sure to restore your lost data into a usable state. We’re the only company with real data recovery laboratories and our engineers understand the complex factors that affect Synology NAS devices. With years of experience in the data recovery industry, we have gained knowledge of successfully recovering data from Synology appliances configured in the various RAID types they support. Our data recovery team strives to complete the job quickly, reduce downtime, and provide fast results.

Synology NAS devices are commonly found in homes and offices. Synology is popularly known for offering dependable storage solutions with high-end features. However, whether you’re using Synology multi-disk NAS solutions for business or a small 4-disks NAS device at home, there’s always a risk of data loss. Synology NAS devices use their own technology- Synology Hybrid RAID (SHR) that uses different sizes of disks in the same storage device. This complicates the data recovery process and makes DIY recovery almost impossible. But at Platinum Data Recovery, we know the best techniques to recover data from failed Synology NAS devices. When your NAS device fails, our highly-skilled data recovery technicians will work round the clock to retrieve your valuable data.

At Platinum Data Recovery, we have successfully recovered data from Synology NAS models such as DiskStations and RackStation. We have been able to successfully recover data from Synology NAS devices that were previously considered unrecoverable. We use advanced proprietary tools to recover your data while keeping your device in its original condition. As NAS specialists, we offer both standard NAS data recovery services, as well as an emergency recovery option. If your data is critical, we provided emergency NAS data recovery to speed up the recovery process while maintaining the highest security standards.

Synology NAS Data Recovery

Platinum Data Recovery provides data recovery services for all Synology data storage devices including all NAS models. As the leading data recovery solutions provider, we have the resources, expertise, and experience to safely recover your lost data from NAS drives, even in the most complex data loss situations. We have access to world-class tools and sophisticated techniques to recover data in events like incorrect configurations, disk mechanical failure, malware attack, controller failure, and much more. Our in-house Synology NAS data recovery service allows users to recover data lost due to physical or logical damage. Irrespective of how you have lost your data, our data recovery experts can thoroughly analyze your device and use appropriate techniques to recover your data safely.

If you’ve lost data from Synology NAS Server, avoid using hit-and-trial methods to retrieve your files. Stop using your device as soon as you notice any sign of failure or data loss. Improper repair tricks may cause further damages to the failing/failed NAS disk and reduce the chances of data recovery.

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How to prevent data loss in the Synology NAS system?

Synology NAS appliances have a unique RAID configuration that provides an excellent file storage system. However, logical and technical failures may happen. Data loss may also occur due to human or production/OS defects. To keep your Synology NAS data safe, prevent incidences of physical damage, as well as avoid exposure to extreme temperatures and malware. You should also maintain a backup of the most recent data. In the event of NAS damage/failure, contact a professional data recovery service provider as soon as possible.

I have lost confidential data stored on my Synology NAS. How can I be sure that the data recovery company will keep that information confidential?

A trustworthy service provider like Platinum Data Recovery takes full responsibility for keeping your data confidential. We have a strict privacy policy and a secure environment to ensure that your information is kept private. Moreover, all our data recovery engineers are under non-disclosure and the entire data recovery process is conducted in secure labs with controlled access.

What type of File Formats can you recover from my Synology NAS?

In most cases of NAS failure and data loss, our team can recover most of your lost data. We can retrieve files of all formats, including MSWord and Excel files, images, audio, video, email backups, Corel Draw Files, PPT Presentation Files, and all other file formats.

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