Hitachi Data Recovery

The Hitachi Corporation, or HGST, makes some of the most reliable hard drives on the planet. Hard drives are produced for desktop, laptop, NAS and RAID systems and external memory storage. Hitachi also produces Solid State drives in constantly increasing capacities and speeds, continually pushing the boundaries of data storage technology. As the amount of content on the Internet continues to increase, Hitachi drives keep pace, introducing new technological breakthroughs such as the HelioSeal helium-filled hard drives that allow for more storage with less power consumption. Hitachi drives are also the power behind the wildly popular G-Technology or G-Drive line of external hard drives and the best-selling Touro line of desktop and portable external drives.

Hitachi Products we work with include, but are not limited to:

  • Travelstar and Travelstar Thin Laptop Hard Drives
  • Ultrastar Desktop, NAS, RAID and Enterprise Hard Drives
  • Ultrastar Solid State Drives
  • Deskstar Internal Desktop Hard Drives
  • Cinemastar Internal Desktop Hard Drives
  • Endurastar Auto/Industrial Hard Drives
  • Touro External Drives (Touro S, Touro Mobile, Touro Mobile Pro, Touro Desk & Touro Desk Pro)
  • G-Technology External Drives (G-RAID, G-RAID Studio, G-RAID with Thunderbolt, G-RAID Mini, G-Drive, G-Drive ev220, G-Drive evSSD, G-Drive EV, G-Drive with Thunderbolt, G-Drive Pro, G-Drive Mobile, G-Drive Mini, G-Drive Mobile USB, G-Drive Slim, G-Connect, G-Speed, G-Speed Q, G-Speed ES, G-Speed ES Pro, G-Speed Studio)

Common Problems

Despite their excellent reliability, Hitachi hard drives still break down from time to time. Typical issues with Hitachi products include reader head failure, problems with the printed circuit board (PCB), and loss of magnetic properties on the platters. Often times the head mechanism can break, sometimes as a result of physical trauma, such as a drop or fall. However, heads can also break on their own due to normal wear and tear and in conjunction with their highly fragile nature. For printed circuit boards, injury can occur as the result of a power surge or from a spill of liquid on the computer or external device. The occasional loss of magnetic properties on the platters is not an uncommon occurrence, and can cause a buildup of dust inside the hard drive, presenting a large risk to the integrity of the platters and your data.

Why Choose Us?

Platinum Data Recovery can help with all of these issues and more! Our engineers have well over a decade of experience and work extremely hard to get as much of your valuable data back as possible. We have all of the necessary software and tools to recover your information, starting with our on-site in-house ISO 5 Class 100 certified cleanroom. We do not repair hard drives. Instead, we find exact matches of your broken hard drive and use those matches to provide the donor parts that allow our expert engineers to extract the data and piece it back together virtually, thus eliminating additional risks to the integrity of the files. The Platinum Data Recovery engineers work together as a team to get as much of your data back as possible as quickly as possible. We are always motivated to recover all of your information and we will try and try again until you, the customer, are completely satisfied.

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Data Recovery Service for Hitachi

Hitachi Global Storage Technologies (HGST), a subsidiary of Western Digital (WD), manufactures products like laptop hard drives, desktop hard drives, external/USB hard drives and solid-state devices (SSD) and more storage devices. The company is known for producing the finest internal and external hard drives. Despite their superior performance, Hitachi hard drives are still vulnerable to break down. Regardless of the brand, all hard drives face issues like reader head failure, problems with the printed circuit board (PCB) and loss of magnetic properties on the platters and magnets. No matter how you’ve lost your data, we offer quick and affordable Hitachi data recovery services for any kind of hard drive crash.

We have Hitachi data recovery experts who have the training to perform data recovery on any size or model of Hitachi hard drive. Our data recovery team uses the best available Hitachi software and tools to recover your data in our 100% certified cleanroom lab. Our team is an expert in Hitachi / HGST data recovery services and we have developed highly effective tools & techniques to get back your data. Before we start the recovery process, our team performs media evaluations to determine the cause of data loss and provide you with a price quote and turnaround estimate.

Hitachi Data Recovery FAQs

What is data recovery?
Hitachi users may lose data stored on their devices due to several reasons. When your data goes missing, a data recovery engineer will use some methods to restore your lost files. The process of extracting and restoring lost data from a computer-based storage device is known as data recovery. When your Hitachi external memory storage device becomes inaccessible or corrupt, data recovery experts will use specialized equipment to recover lost data from hard disk drives, SSDs, RAID arrays and servers, memory cards, and USB devices.

After the data recovery, will I get my original storage device back?
At Platinum Data Recovery, we will return your Hitachi hard drive or SSD after recovering files. Unless you instruct us to return your original drive, we will recycle your device after one week. However, users are advised to discontinue using that same device if data loss was a result of issues with the drive, and not due to user error.

Should I freeze my hard drive to speed up the data recovery process?
Freezing your hard drive is NOT recommended because it may out your data at risk. In some cases where the drive’s head is stuck, freezing may allow metals to contract or shrink a little. If you’re experienced at doing this, make sure you the hard drive in a zip lock bag to reduce condensation problems. However, it’s best to avoid this trick because this could make the problem irreversibly worse.

Department of Veteran’s Affairs

“Platinum Data Recovery has earned its reputation for expert data recovery, commitment to customer service, and ingenuity”

M. Jillisa Steckart, M.Ed, Psy D, Administrative Director

Our Certifications

Our experts specialize in the following hard drive or enclosure brands:
Western Digital, Seagate, Hitachi, Toshiba, Lacie, Iomega, G-Tech, Sandisk, Lexar and etc.