Privacy Policy

Physical Security – Protection from Unauthorized Use

Our secure facilities and laboratory have special protections in place to monitor and safeguard equipment or materials sent to us by our clients and associates, including computers, hard drives, flash drives, SSD and other devices, mobile phones, documents of any type, and all other materials and equipment. Physical security measures may include but are not limited to alarm systems, closed circuit television monitoring, stationed security guards, and specialized fittings on doors and windows to prevent unauthorized entry or use.

Electronic Security – Protection from Intrusion and Unauthorized Use

We protect our client’s data securely using advanced firewalls and network security settings, electronic monitoring and warning systems, and a vigilant cyber security team. Our technical and engineering skills that have recovered thousands of presumably lost hard drives and other storage devices are also put to use to protect the data that we recover and store related to our clients. The electronic security of our client’s data is a primary concern.

Sensitive Data Security

We understand the sensitive nature of the data contained in some storage devices and provide our clients with a safe and completely confidential data recovery, storage, and protection solution. Our multi-level management process ensures that data is never lost, stolen, or disclosed to any unauthorized parties.
By proceeding with our services, you give us permission to recover, repair, open, and verify your files. All information and data are treated as confidential, and all DBA Platinum Data Recovery employees with access to such information are required to sign non-disclosure and confidentiality agreements where required by law.

Use of Personal Information

By requesting a quote on our website, you give the Platinum data recovery team permission to contact you via email, phone, and text messages.

In the course of business, we will come to safeguard certain personal information regarding our clients and warrant that we will never sell, lease, rent, trade, give away, publish, or distribute personal information in any way.
100% confidentiality and non-disclosure are guaranteed! Regardless of our confidentiality and non-disclosure guarantee, we are happy to review and sign any third-party paperwork confirming these agreements.

Trusted by

Senate of the United States
Senate of the United States
Universal Studios
A Nordstrom Company
Los Angeles Superior Court
University of California
United States Senate
“There was a technical problem with some equipment which your firm was able to resolve with great speed and wonderful results.”
Paul Strauss,
United States Senator for the D. C.
Universal Studios
“In a short period of time, Platinum was able to recover 100% of my data and I was back in business planning and scheduling my pre-summer projects”
Steve Hamm,
Director of Technical Services
A Nordstrom Company
“I would personally like to thank David Green and the Platinum Data Recovery team for saving important data that we needed to perform critical historical reports”
Mohamud Mahmoud,
Sr. Systems Administrator
Los Angeles Superior Court
“Platinum Data Recovery are very professional and pleasant to work with. When I called them with this emergency situation, they helped us recover all the data”
Luis Moreno,
Computer Support Supervisor
UCLA
“What I like about Platinum Data Recovery is that all of my emails and phone calls received prompt replies, and I am especially relieved that all my files were recovered”
Seth Putterman,
Professor

Our certifications

Apple Cyber Security Microsoft Certified Pro Microsoft Application Developer ISO Clean Room Heawei MSSQL Emerson Oracle